The AutoProTM CRM module produces timely sales reports indicating which customers and prospects to contact in the ongoing sales effort. The salesperson is prompted at specific times, such as 6, 12 and 18 months after the purchase date, customer birthdays or trade-in time, etc. Other information about the customer, such as buying habits and personal interests, is available for follow-up. In addition, the system also provides a powerful generalized method for selecting all customers and prospects from the entire database, which meet a variety of special criteria defined by the user. Selected entries can then be printed either in regular report format, on name and address mailing labels, or as personalized form letters on dealer letterhead.

Features Ensures that customers are followed-up at desired time intervals Follow-up date intervals and reasons are dealer defined Salespeople are reminded who to contact, for what reason, and provided with all the background data to make and maintain good contacts Generalized selection method to meet unique requests Output available in report, mailing label, or personalized form letter format Automatic purging of old entries keeps database up to date Option to also create accounting control file entry while entering new customer to avoid duplication entries F&I Billing System automatically creates entries in sales follow-up file saving time since most required data will have already been entered for billing purposes Reports and Displays Customer Master Display shows all information about customer Salesperson Prospect Sheets with sales manager's summary Special Criteria Lists, Mailing Labels, and Personalized Letters